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Learn about: The Doer
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'The Doer' is a research and user modeling approach that…
User Experience Insight: Learn about User Dialog
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'User Dialog' will help you create new levels of insight,…
Learn about: The UX Dance
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'The Dance' shows how humans and technology are forming new,…
Mastering Usability and ‘Usable’
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Recent studies demonstrate that comprehensive usability testing can have at…
Get critical insights into your customer experience: Establish rapport, conduct effective dialog
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Customer experience insights and how to capture them will inform…
See the full, complete picture of all human-computer interactions with User Experience Analytics
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All the services that I've described here – Usability, Usefulness, Functionality,…
Multichannel usability: make your user experience ‘Seamless’
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The many steps a prospect, customer, or user navigates to…
Don’t scare off your users and your business: make it all ‘Functional’, beyond UAT
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Putting your systems and interfaces through extensive testing in your…
User Story Mapping: ‘Narrative’
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This aspect of narrative is really essential - narrative is…
Content Marketing and The Power of ‘Useful’
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Your products, services, and systems must provide a meaningful and…
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