Explore the future of human-machine interactions and how these will drive your success:
The Users’ Dance: the new science of users’ emotional connections to YOUR online programs
Functional Integrity: build in the necessary technical quality for the many devices in the world
The Dialog Intensive: how to re-invent discussions with users and refine your view of their world
How the Doer Does: uncover where, how, when, why you show up in the real world, real time
OR – Watch the Bonus e-Workshop Video Series BELOW:
Bonus HCI Topics
The Doer
This is a new modeling and analysis approach that distills User Narrative down to the specifics of when, where, how, and why these humans would ever interact with you. It’s how the buyer buys, how the learner learns, how the shopper shops, and countless more how-the-doer-does-what-they-do, with you. This will give you mastery over what your target audience does with your online programs.
Ensuring Functional Integrity of your systems, you’re ensuring that ‘it works’, that your programs don’t break or fail or crash. This is an old realm but with a dramatic new importance – all because of the explosion of the types and numbers of devices, of those panels of glass in the world today, and coming in the future.
Learning and Applications for Functional Integrity:
This is a brand new realm and is evolving rapidly. Interfaces and what we do with them are becoming more advanced, more intuitive, and more engaging for users. We are now exhibiting emotional reactions to our interactive glass panels, and is both an opportunity if done well and a liability if done poorly. This one is unique, and it uncovers the art of our relationships with our devices.
This will show you how to engage users face-to-face using an intuitive, dynamic, adaptive, and semi-scripted method of dialog and inquiry. It includes a variety of techniques such as guided interviews, self-moderated groups, progressive inquiry, and intentionally following rabbit trails of users. You will establish a means of interacting with your audience.
Getting help with your human-computer interactions:
In the online world, the huge frustration bordering on agony is this: these people, these users, aren’t’ doing what we want or expect or need them to do. We don’t know why, and we don’t know how to find out. And our success, or livelihood, and our reputations depend on this.
A vast portion of the outcomes you seek are now found online. Finding success in that interactive realm can be elusive and maddening. You can end the frustration by making visible and fixing all the ways real people interact with you online.
CONTACT ME for everything from basic answers to in-depth research and development. All these rock stars have:
