glazier


Glazier Clinics Usability Project Page


Test Schedule and Webex / Dial-in Details

Dial-in for all sessions: 712-775-7035, Access Code 299884

Day – Time – Length – Webex Link

Sunday, Oct 2 – 12:00PM MDT – 1 Hour – Webex*

Sunday, Oct 2 – 9:00PM MDT – 1 hour – Webex*

Monday, Oct 3 – 6:00PM MDT – 1 Hour – Webex*

Coach – Title – State

Robbie Miller – Asst Head Coach/DC – TN (Vault user)

Lane Hawkins – AD/Head Coach – CA (Vault user)

Charlie Means – OC/Recruiting Coord. – TX (Vault user)

*To chat with me during live sessions real-time, use the Webex chat window – and BE SURE to set the “Send to:” option to ‘Bob Berry’ (so that coaches don’t see your chat).



Usability Test Plan and Discussion Guide – MSWord



Usability Video Files for Glazier Clinics – coming soon…

Video files will be available a few hours after each user testing session.

To download videos, right click and select "Save Link As…"

Be patient, these are large files!

User 1

User 2

User 3

User 4

User 5

User 6

User 7

User 8

User 9

User 10

User 11

User 12

User 13

User 14


How to observe user test sessions (live or recorded):

  • Take notes and email them to me (bob@coppercreekconsulting.net), or call me 719.661.8867
  • Where are coaches confused by WHAT they encounter in the Vault – any content, relevance and usefulness of the content, does the content exist, can they make sense of the content, do they understand how to apply it, etc.?
  • Where are coaches confused by HOW the Vault is presented – navigation, search, link names, descriptions, etc.?
  • Do you observe any technical or functional problems – broken links, typos, images not loading, navigation not displaying correctly, etc.?
  • Are coaches overwhelmed by all the content, or do the like the volume of material provided? How do they show or express that either way?
  • What did you learn about their jobs, challenges, opportunities, teams, players, schools, etc. that might change how the Vault is designed?
  • What did you learn about their willingness and likelihood to renew their membership (or not) that could improve overall Vault retention?

Contact: Bob Berry / 719.661.8867 / bob@coppercreekconsulting.net